SHIPPING POLICY
Shipping Policy
- Free Shipping: We offer free shipping on orders of ₹499 and above. Orders below ₹499 will incur a non-refundable shipping fee of ₹99.
- Charges: All shipping fees, octroi, and taxes will be covered by Buildskill.
- Shipping Locations: Currently, we only ship within India.
- Shipping Days: We process shipments from Monday to Friday, excluding public holidays.
- Delivery Time: We aim to deliver orders within 7-10 working days from the order date.
- Promotions: Standard shipping timelines do not apply during sale or promotion periods.
- Shipping to Multiple Addresses: Each order can only be shipped to a single address. To ship to multiple locations, please place separate orders for each address.
- Order Cancellations: In some cases, we may need to cancel orders due to:
- Product unavailability or temporary stock issues.
- Quantity limitations.
- Pricing or promotional inaccuracies.
- Concerns from our credit and fraud prevention department.
- Inaccurate or insufficient delivery details.
- Non-serviceable locations.
- Verification: Additional verification may be required before order acceptance. We will contact you if more information is needed or if your order is canceled. If canceled post-payment, the amount will be refunded via the original payment method.
- Lost Orders: If an order is lost or undelivered to the chosen location, we will reship it at no extra cost, provided it was prepaid.
- Cancellation After Shipment: Orders canceled after dispatch will incur a restocking fee of 15% or ₹150, whichever is higher. The refund will exclude shipping charges, if applicable.